Shipping Policy

SHIPPING WORLDWIDE

Free shipping on orders US$79 and over

Standard Shipping Information:

Country
Standard Shipping Time
Cost
Order On US$79 And Over
Order Under US$79
United States
10-20 business days
Free
US$8.99
Canada
10-20 business days Free US$9.99
United Kingdom
10-20 business days
Free
US$9.99
Spain
10-20 business days Free US$9.99
France
10-20 business days Free US$9.99
Italy
10-20 business days Free US$9.99
Germany 10-20 business days Free US$9.99
Australia
10-20 business days Free US$9.99
Rest of World 10-20 business days Free US$9.99

 

Fast Shipping Information:

Country
Fast Shipping Time
Cost
United States
7-15 business days
US$12.99+
Canada
7-15 business days US$13.99+
United Kingdom
7-15 business days
US$13.99+
Spain
7-15 business days US$13.99+
France
7-15 business days US$13.99+
Italy
7-15 business days US$13.99+
Germany 7-15 business days US$13.99+
Australia
7-15 business days US$13.99+
Rest of World 7-15 business days US$13.99+

 

Important Notes

  • Your order may be shipped in different packages, please don't worry if you didn't get all items in the first package, we must ship other items in other packages.
  • Postal deliveries: If you haven’t received your package based on the above estimates, please contact us and we will provide a delivery deadline and then offer a solution.
  • All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only.
  • Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
  • It can take a few days following order shipment before the tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.
  • Halogal ships all packages from our warehouse and distribution center.
  • Halogal may have to verify payment and order details before processing your order.
  • If you have any questions, please contact us, we'll deal with it as soon as possible.
  • Total Delivery Time = Processing Time + Shipping Time
  • We don't charge any taxes on any country, but duties assessed by customs are the responsibility of the customer. In most cases, it rarely occurs duties.
  • For order that contains Pre-Order items, will be delivered on the date stated on the description of the items.
  • We may ship your order with separate packages, items that have inventory will be shipped first.

 

What is the item processing time?

After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time approximately 3-7 business days; However, it can also be affected by the item's stock status. If your order includes hot items experiencing stock availability issues, the order can take between 5-10 business days to process.

 

Shipping Status

You will receive an email informing you that the order has shipped. The email will include a tracking number. Information about any back ordered or canceled items will be included in a separate email. You can also check the status of your order by logging into My Account. Click on "Order History" to review order status and to obtain a tracking number.

 

Delivery Method

Standard Shipping: ePacket, EMS, USPS

Fast Shipping: DHL, YunExpress